Altigen MAXCS 7.0 VRManager Manual de usuario descargar pdf (Pagina 5)

VRManager Manual 1

HAPTER

Installing VRManager

VRManager performs recorded file management — indexing, converting,

tracking, playback, reporting, and other critical functions for call center

customers who would like to keep recorded files for administrative, legal, or

quality assurance purposes.

Requirements

Install VRManager on a different system than the one on which the MAXCS

ACC/ACM server is installed.

If you are upgrading, you can upgrade from VRManager Release 6.5

Update 1.

VRManager Server Requirements

VRManager Server must meet the following requirements. Installation

requires 1GB of available hard drive disk space; however, more space is

required for CDR storage.

Operating Systems supported:

• Windows Server 2003 SP3

• Windows Server 2008 SP2 (32-bit)

• Windows Server 2008 R2 SP1 (64-bit)

Server System requirements:

• A standalone system

• 2GHz Pentium IV or faster

• 40GB available hard drive disk space

• 1GB RAM

• A VRManager License must be installed at the MAXCS ACC/ACM

system. (You can verify the licenses when you run MaxAdministrator by

selecting License > License Information.)

• MAXCS ACC or ACM, release 7.0

• IDE RAID 0-1 (minimum) hard drive

• NIC

• Microsoft Internet Explorer 6.0 or later.

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Altigen MAXCS 7.0 VRManager Manual de usuario Pagina 5