Altigen MAXCS 7.0 Update 1 SightMax Manual de usuario

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SightMax Configuration for MaxCS 7.0 Update 1
Application Notes:
SightMax Configuration
For MAXCS Release 7.0 Update 1
April 20, 2014
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1 2 3 4 5 6 7

Indice de contenidos

Pagina 1 - Application Notes:

Page 1 of 7 SightMax Configuration for MaxCS 7.0 Update 1 Application Notes: SightMax Configuration For MAXCS Release 7.0 Update 1 April 20,

Pagina 2 - Contents

Page 2 of 7 SightMax Configuration for MaxCS 7.0 Update 1 Contents System Requirements ...

Pagina 3 - Overview

Page 3 of 7 SightMax Configuration for MaxCS 7.0 Update 1 SightMax is a third-party Live Chat (Instant Messaging) platform provided by SmartMax

Pagina 4 - Installation

Page 4 of 7 SightMax Configuration for MaxCS 7.0 Update 1 While MAXCS agents have two different states (Ready and Not Ready), SightMax operator

Pagina 5 - Page 5 of 7

Page 5 of 7 SightMax Configuration for MaxCS 7.0 Update 1 c. Switch to the Monitor List tab and add all agents that will be using SightMax Inte

Pagina 6

Page 6 of 7 SightMax Configuration for MaxCS 7.0 Update 1 6 On the MaxCS tab, enter the following information: • The MaxCS Server address •

Pagina 7 - SightMax Version Upgrades

Page 7 of 7 SightMax Configuration for MaxCS 7.0 Update 1 In the future, if you need to unbind an agent and operator, select the pair and click

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