Altigen Voice Mail System Manual de usuario descargar pdf (Pagina 2)

AltiServ Phone Feature Codes

Quick Reference

Quick Access to Greeting Menu, Password Menu

#11. . . . . . . . . . . . . . . . . . . . . .Greeting Menu

#28. . . . . . . . . . . . . . . . . . . . . .Password Menu

Making Calls

#34. . . . . . . . . . . . . . . . . . . . . .Dial By Name

#35. . . . . . . . . . . . . . . . . . . . . .Station Privilege Override

#69. . . . . . . . . . . . . . . . . . . . . .Dial Last Caller

#77. . . . . . . . . . . . . . . . . . . . . .Station Speed Dial

#88. . . . . . . . . . . . . . . . . . . . . .System Speed Dial

#99. . . . . . . . . . . . . . . . . . . . . .Last Number Redial

#93 <ext>. . . . . . . . . . . . . . . . .Intercom Call

Answering Calls

#29 <ext>/<wg ext>. . . . . . . . .Individual Call Pickup (a specific station) or Ringing

Extension Pickup (when entering workgroup)

#30. . . . . . . . . . . . . . . . . . . . . .System Call Pickup (any station ringing)

FLASH #31 . . . . . . . . . . . . . . . .Personal Call Park

#31 <ext>. . . . . . . . . . . . . . . . .Personal Call Park Pickup

FLASH #41 . . . . . . . . . . . . . . . .System Call Park

#41 <loc. #>. . . . . . . . . . . . . . .System Call Park Pickup

#51 <loc. #>. . . . . . . . . . . . . . .Line Park Pickup

#81. . . . . . . . . . . . . . . . . . . . . .Hands Free Intercom Mode

#82. . . . . . . . . . . . . . . . . . . . . .Hands Free Manual Answer Mode

Call Management

#26. . . . . . . . . . . . . . . . . . . . . .Station Log Out

#27. . . . . . . . . . . . . . . . . . . . . .Station Log In

#32 <acct code> . . . . . . . . . . . .Enter Account Code (before dialing)

FLASH #32 <acct code> . . . . . . .Enter Account Code (mid-call)

#33. . . . . . . . . . . . . . . . . . . . . .Do Not Disturb

#36. . . . . . . . . . . . . . . . . . . . . .Call Forwarding

#37. . . . . . . . . . . . . . . . . . . . . .Remote Call Forwarding

Workgroup Features

#29<wkgp ext > . . . . . . . . . . . . . . . . . . . . . . . Workgroup Call Pickup

#53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Outbound Workgroup

#54 <wkgp ext >. . . . . . . . . . . . . . . . . . . . . . . Workgroup Login

#54 + 0 + <wkgp ext 1 + wkgp ext 2 > . . . . . . Multiple Workgroup Login

#56 <wkgp ext . . . . . . . . . . . . . . . . . . . . . . . . Workgroup Logout

#56 + 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multiple Workgroup Logout

#90. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ready to receive workgroup calls

#91. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Not ready to receive workgroup

calls

#59 + <agnt ext> + <wkgp pwd> + 1 . . . . . . . Workgroup Silent Monitor

#59 + <agnt ext> + <wkgp pwd> + 2 . . . . . . . Workgroup Barge In

#59 + <agnt ext> + <wkgp pwd> + 3 . . . . . . . Workgroup Coach

Other Features

#12. . . . . . . . . . . . . . . . . . . . . .Select language

#14. . . . . . . . . . . . . . . . . . . . . .Personal options (Native integration with Exchange

2007)

#22. . . . . . . . . . . . . . . . . . . . . .Feature Status Check

#25. . . . . . . . . . . . . . . . . . . . . .Station Speed Dial Setup

#38. . . . . . . . . . . . . . . . . . . . . .Outside Call Blocking (operator only)

#39. . . . . . . . . . . . . . . . . . . . . .Operator Off-Line (operator only)

#44. . . . . . . . . . . . . . . . . . . . . .Overhead Paging

#45. . . . . . . . . . . . . . . . . . . . . .Overhead Paging by Trunk

#46. . . . . . . . . . . . . . . . . . . . . .Group Paging (AltiGen IP phone users only)

#55. . . . . . . . . . . . . . . . . . . . . .List Feature Tips

#73. . . . . . . . . . . . . . . . . . . . . .Silent System Call Park

## <pwd> . . . . . . . . . . . . . . . .Log in to voice mail at your own station

### <ext> <pwd> . . . . . . . . . .Log in to voice mail at another station

FLASH <ext> . . . . . . . . . . . . . . .Transfer

FLASH #40 . . . . . . . . . . . . . . . .Transfer to AltiGen Voice Mail System

FLASH # 15 <AA/IVR#>. . . . . . . .Transfer to Auto Attendant

FLASH # # <ext> . . . . . . . . . . .Transfer to a User’s Voice Mail

FLASH <ext> . . . . . . . . . . . . . .Consultation (FLASH to return

to original call)

FLASH <number> # . . . . . . . . . .Conference Call

FLASH . . . . . . . . . . . . . . . . . . . .Call Waiting

1.Feature must be enabled by system administrator.

1 2

AltiServ Phone Feature Codes 2

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Altigen Voice Mail System Manual de usuario Pagina 2

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