Altigen Advanced Call RouterTM Manual de usuario descargar pdf (Pagina 7)

AltiGenIP‐PBXFeature

Overview



Directory Name Announcement ‐ the extension user’s

directory name will be announced to the caller before the

callringstoaphone.



Distinctive Call Waiting Tone ‐ allows three different call

waiting tone cadences to distinguish between internal,

external,andoperatorcalls.



DistinctiveRinging‐allowsthreedifferentringingcadences

to

distinguishbetweeninternal,external,andoperatorcalls.



Do Not Disturb ‐ blocks all calls coming into a specific

extension and sends them to preprogrammed destinations

suchasvoicemailortheoperator.



Extension Activity Display and Greeting ‐ allows users to

selectfromasetofpredefinedorcustomizedactivitycodes



that can be played or displayed when the user isabsent. A

greeting associated with the activity can be recorded and

playedtothecaller.Theactivityisdisplayedifthecallerisa

MaxCommunicator,AltiAgent,orIPphoneuser.



Extension Based Feature Profile ‐ the system administrator

is able

to create an extension feature profile that includes

enablinganddisablingofextensionfeatures.



FSK‐basedMessageWaiting‐allowsmessagewaitingthatis

based on frequency shift keying (FSK), a modulation

techniquefordatatransmission.



HandsFree(dialtonemute)Mode‐bypressing#82,allows

a user to leave

 handset off‐hook or use a headset without

havingtohearthedialtone.



Hands Free (Intercom) Mode ‐ by pressing #81 while on

theirspeakerphone,userscanreceiveinternalcallswithout

havingtopickupthehandsettoanswer.



Holiday Routing ‐ routes inbound DNIS and trunk calls

on

designatedholidaystospecifieddestinations.Youcancreate

separate routes for business and non‐business hours on

half‐day holidays. Multiple Holiday Profiles can be

configuredinasystem.Also,multiple HolidayProfilescanbe

assignedtoDNISRouting,CallerIDandTrunkInCallRouting

entries.



Hop Off Calls over VoIP or T1/PRI Tie Trunks ‐ multiple

systems at  the same or remote locations can be linked

throughVoIPorT1/PRInetworks.Also,thisfeatureprovides

tollsavingsonlongdistancecallsbyallowinguserstodiala

remote system via VoIP or T1/PRI trunk and then

the

destinationphonenumberthroughPSTN.



HuntGroup‐agroupofextensionscanbesetuptoperform

call coverage,so that if the first extension is busy, the next

extension is hunted until a free extension is found. If all

extensions are busy, the incoming call will be queued

 and

listentobackgroundmusic.



IndividualandSystemCallPickUp‐allowsuserstoanswer

aringingtelephonefromanotherstation.



Intercom Call—by pressing #93 on an analog phone, users

canmakeanintercomcalltoanAltiTouch510oranAltiGen

IPphone.Ifthephoneisin

idlestate,thephonespeakerwill

beturnedon,andthevoicepathisconnected.Ifthetarget

phoneisbusy,thecallerwillhearabusysignal.Thisfeature

can be enabled or disabled per extension by the

administrator.



LinePark—allows for a set of 99 lines to be

 used as a park

pool, where trunk incoming calls can  be parked

automatically, (by routing/call handling treatment in

MaxAdministrator). Park Lines are organized into groups,

with up to 99 groups supported. Parked Lines can be

assigned to an IP phone programmable key for call pickup.

Line Park group have busy

queuing and time out transfer

options.



Live Call Handling—allows a caller to hear a ringback tone

whentheextensionuserisinvoicemail,paging,transfer,or

conference state. Designed primarily for the operator, the

callisshownas“ringing”inAltiConsole.



Meet‐Me Conference—MeetMe conference scheduling,

monitoringand

control.



Mobile Extension—allows any phone, such as a home

phone or cell phone, can be turned into a PBX office

extension.AMobileExtensionhasmostofthePBXsystem’s

callcontrolandcallcenterfeatures.



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Altigen Advanced Call RouterTM Manual de usuario Pagina 7

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