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AltiWeb

AltiWeb 11

3. The web caller enters the required information, then clicks the Submit

button. The AltiWeb window (AltiwebNew.htm) appears.

Figure 9. AltiWeb window with DialPad visible

Note: If IPTalk is not installed on the caller’s computer (or it’s not

configured correctly), an error message is displayed.

4. Once IPTalk successfully connects to an AltiGen VoIP port, the web

caller sees the Customer Support page, and hears a prompt requesting

the selection of Sales or Tech support.

Note: The DialPad is visible to allow the web caller to close the IVR

Attendant windows and dial a number directly, if so desired.

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