Altigen MAXCS 7.0 Update 1 MaxOutlook Manual de usuario descargar pdf (Pagina 19)

MaxOutlook Manual 13

Getting Started

Call Information Panel

The call information panel displays several columns of information about

calls:

Record — shows when a call is being recorded

State — the state of the currently active call:

• AA — the call is being transferred to an auto attendant

• Busy — callee is busy or not available

• Call Pending — the call is placed into a workgroup queue

• Conference — the call is in conference

• Connect — the call is connected

• Dial Tone — a dial tone is present, and MaxOutlook is ready to dial out

• Error — receipt of an error tone

• Hold — the call is on hold

• Hold Pending — the call is being transferred or conferenced

• Idle — the extension is not in use

• Play VM — playing voice mail (The Duration field displays the duration

of the voice mail as it plays. The duration display does not reflect fast

forward or rewind.)

• Record — recording an introductory message

• Ringback — caller sees this state while the callee’s phone is ringing

• Ringing — an outgoing call is ringing another phone or an incoming

call is ringing your phone

Name — the name of the person on the other end of the call, if available

Number — the phone number at the other end of the call

Group — your workgroup number for this call

DNIS — the DNIS number, if appropriate

Duration — duration of the call

Conference — indicates the conference host

Tabbed Pages

Nine tabbed pages are available on the bottom half of the MaxOutlook

screen: Directory, Monitor, History, Contacts, Voicemail, Speed Dial,

Greeting, MeetMe, LinePark. (If you have enabled MaxCall, the MaxCall tab

is available also. MaxCall requires a license and is discussed in “Using

MaxCall” on page 65.)

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Altigen MAXCS 7.0 Update 1 MaxOutlook Manual de usuario Pagina 19