Altigen MAXCS 7.0 SuperQ Manual de usuario descargar pdf (Pagina 36)

32 SuperQ Manual

CDR Files

Currently, CDR records only save call information into files located at

\program files\Altigen\AGJServices\SuperQ\CDRLogofxxxx.csv.

Call Table

SuperQ call information is saved in the following format:

Field Name Field Type Memo

SessionId integer Session ID of source site

SiteId integer ID of source site

SuperQNum integer SuperQ number

InQTime integer Real Time of entering

queue

InQDate integer Date of entering queue

InQDaytime integer Time of entering queue (HHMMSS)

InQWeekday integer Day of entering queue

InQTimeZoneOffset integer The Timezone offset between

source site

and SuperQ service

DestSiteId integer ID of target site

DestWgNum integer Target workgroup number

DestSessionId integer Session ID of target site

OutQTime integer Real Time of quitting

queue

OutQDate integer Date of quitting queue

OutQDaytime integer Time of quitting queue (

HHMMSS)

OutQWeekday integer Day of quitting queue

OutQTimeZoneOffset integer The Timezone offset be

tween target site

and SuperQ service

CallerId varchar(50) Caller ID

CallerName varchar(50) Caller Name

Type integer Quit queue state

Priority integer Call priority

InQHour integer Hour of entering queue

1 2 ... 31 32 33 34 35 36 37 38 39 40 41 42 43 44

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Altigen MAXCS 7.0 SuperQ Manual de usuario Pagina 36