Altigen AltiContact Manager Version 4.6 Especificaciones descargar pdf (Pagina 17)

AltiConsole 4.6 Manual 9

• The right portion of the AltiConsole desktop shows a detailed view of

different activities, each represented by a tab. These views are

described in the subsequent sections.

If AltiConsole is logged on with the Monitor group call queue

option selected, it will also show a group waiting call queue in the

lower right pane.

Workgroup call queue

Figure 3. Right portion of AltiConsole main window with Group call queue

Note: You cannot pick up calls from the queue, but you can park your

current call to accept the first available call in the group’s queue. If

you are a member of multiple groups, you can also specify which

groups to monitor. For details, see “Group Setup” on page 29.

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Altigen AltiContact Manager Version 4.6 Especificaciones Pagina 17