Altigen AltiView Release 4.0 Manual de usuario

CDR SearchTM 4.0User Guide for CDR SearchTMRevised Revised: 9/19/000 4503-0001-A1CDR Search.book Page i Tuesday, September 19, 2000 8:56 PM

CDR Search 4.0 6 Center 4.0 User GuideWorkGroup Supervisor Log InBefore you log inWhen you log in for the first time, you need to know either the IP a

WorkGroup Supervisor Log InCenter 4.0 User Guide 7CDR Search5. Select the database containing the data you want to access:• Internal database—DBF dat

CDR Search 4.0 8 Center 4.0 User Guide8. Select the workgroups you want, enter the password for each, and click OK to open the CDR Search main window.

Running a Workgroup CDR SearchCenter 4.0 User Guide 9CDR SearchRunning a Workgroup CDR SearchThe CDR Search main window has two tabs: WG CDR and CDR.

CDR Search 4.0 10 Center 4.0 User Guide3. If desired, select the Workgroup whose call records you want to search.4. In the Search by field, select one

The Summary Window (Search Results)Center 4.0 User Guide 11CDR SearchThe Summary Window (Search Results)The summary window displays the results of yo

CDR Search 4.0 12 Center 4.0 User GuideGetting Call DetailsFrom the Summary window, you can drill down for detailed information on a call record.The R

Deleting RecordsCenter 4.0 User Guide 13CDR SearchDeleting RecordsYou can delete records from the Summary and Detail windows.To delete records1. Do o

CDR Search 4.0 14 Center 4.0 User GuideExporting RecordsYou can export records in CSV format from the Summary, Detail and Record windows.To export rec

Printing RecordsCenter 4.0 User Guide 15CDR SearchPrinting RecordsYou can print records from the Summary, Detail and Record windows.To print records1

ii Center 4.0 User GuideWARNING!Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems. This is a crim

CDR Search 4.0 16 Center 4.0 User GuideUninstalling CDR Search1. From the Windows Start menu, select Programs CDR Search 4.0 CDR Search 4.0.2. Cli

Table of ContentsCDR Search 4.0 User Guide 1ContentsCDR Search 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Install

Table of Contents 2 CDR Search 4.0 User GuideCDR Search.book Page 2 Tuesday, September 19, 2000 8:56 PM

Installing CDR Search on a Client SystemCenter 4.0 User Guide 1CDR SearchCDR Search 4.0CDR Search 4.0 is a separate client application that allows yo

CDR Search 4.0 2 Center 4.0 User GuideAdministrator Log InBefore you log inWhen you log in for the first time, you need to know either the IP address

Administrator Log InCenter 4.0 User Guide 3CDR Search3. Select the database containing the data you want to access:• Internal database—DBF database o

CDR Search 4.0 4 Center 4.0 User GuideRunning a CDR SearchThe CDR Search main window has two tabs: WG CDR and CDR. Logging in as the administrator ena

Running a CDR SearchCenter 4.0 User Guide 5CDR Search3. Define the type of calls in the Caller/Callee fields:• All—searches for both incoming and out