Altigen AltiView Release 4.0 Manual de usuario descargar pdf (Pagina 9)

Running a CDR Search

Center 4.0 User Guide 5

CDR Search

3. Define the type of calls in the Caller/Callee fields:

• All—searches for both incoming and outgoing calls

• To search for outgoing calls only—Set Caller to Extension and

Callee to Trunk, then enter the appropriate numbers.

• To search for incoming calls only—Set Caller to Trunk and Callee

to Extension, then enter the appropriate numbers.

4. To search for a Tenant, enter the name in the field provided.

5. To search for an Account Code, enter the code in the field provided.

6. Select to Sort by:

• Date/Time—sorts day-by-day (or hour-by-hour if you select Today

as the time range for the search)

• Extension—sorts by extension

• Trunk—sorts by trunk

7. Click Search. During the search, a progress window appears. To

cancel the search, click Cancel.

Figure 4. Search progress bar

8. Search results appear in the Summary window. Refer to page 11 for

details on working with search results.

CDR Search.book Page 5 Tuesday, September 19, 2000 8:56 PM

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Altigen AltiView Release 4.0 Manual de usuario Pagina 9