Altigen MAXCS 7.5 MaxAgent Manual de usuario descargar pdf (Pagina 93)

MaxAgent Manual 87

Index

Numerics

802.1 78

A

AA state 13

Account Codes 45

ACT 1

ACT, integrating with 74

ActiveX control 56

all calls recorded 44

answer options 66

auto attendant 33

auto upgrade 4

auto-dialing 27

from Internet Explorer 63

from MS Office programs 63

B

busy call handling 65

Busy state 13

C

call handling

configuration 64

call history 52

call holding 30

Call Pending state 13

call recording 46

call transfer 31

call waiting 30

multiple 66

calling

by auto-dial 27

using shortcut keys 27, 62

conference call 33

Conference state 13

conferencing

MeetMe 36

station 34

configuration

call handling 64

general 59

connected 13

contacts screen pop, configuring 75

CRM integration 74

D

databases 1

dialing

by name 26

by number 26

speed dial 28

dialtone 13

distribution lists 70

Do Not Disturb 65

downgrade procedure 4

drop from conference 35

E

echo suppression 77

enable

live call handling 66

multiple call waiting 66

single call waiting 65

Error call state 13

error messages 85

exit 19

external databases 1

F

flash button 30

forwarding all calls 64

forwarding voice mail 49

G

general configuration 59

GoldMine 1

GoldMine, integrating with 74

H

history logs 52

history window 52

1 2 ... 88 89 90 91 92 93 94 95

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