Altigen MaxACD Administrator Manual de usuario descargar pdf (Pagina 27)

VRM Client Main Window

VRManager Manual 23

• Callee ID

• Session ID

• Caller ID

• DNIS

• Workgroup

• Length

•Date

• State—there are three states that a record file can be in:

— Delete - if in this state, a record cannot be played or saved.

— Backup - if in this state, you must manually put the right backup

media in the path if you back up the record and remove it.

— Normal - if in this state, the file can be played or saved.

•Comment

To select columns for display:

1. Choose Edit > Select Column.

The Select Column dialog box opens. The fields in the Visible list are

displayed as columns under the VRM toolbar.

2. Use the arrow keys (< or >) to move a field from one list to the other.

You can use the << or >> buttons to move the entire group of fields

from one list to the other.

3. Click OK when finished.

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Altigen MaxACD Administrator Manual de usuario Pagina 27