Altigen AltiContact Manager Version 4.6 Especificaciones descargar pdf (Pagina 492)

100

101

Call Router Advanced

25-16 AltiContact Manager Administration Manual

• Tag name - for example, “password” (gathered from a response

to an IVR prompt or another AltiLink Plus application)

• Minimum Digits and Maximum Digits to collect

• PSTN and Web Timeout values

• IVR Data - for example, “username=Michael” (gathered from

a response to an IVR prompt or another AltiLink Plus

application)

Note: Play WG Queue Status - if you select “Play WG Queue

Status,” Call Router Advanced must log on as a workgroup

extension with password and Call Router’s virtual extension

and password. Specify this workgroup extension in the textbox

that appears when you select Play WG Queue Status.(See

“Queue Announcements” on page 25-21.)

If you want to apply the “Play WG Queue Status”Target

action to several different workgroups, you must create separate

rules for each.

6. (future release) Enter optional data to match against the routing rule:

• User Data (gathered from a response to an IVR prompt or another

AltiLink Plus application)

• Push URL (AltiWeb only)

• the number of prompt to play to the callee

7. Click OK.

Viewing Call Router History Menu

The Call Router Advanced window gives a history of all incoming trunk

calls to Call Router Advanced.

To specify Call Router History window content:

1. Choose Select Column from the View Menu.

2. In the Select Columns dialog box, select the columns to display in the

Call Router history window the following:

•CallerID

• Entered Digit

•IVRdata

• DNIS

1 2 ... 487 488 489 490 491 492 493 494 495 496 497 ... 575 576

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Altigen AltiContact Manager Version 4.6 Especificaciones Pagina 492

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