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Configuring Redundancy

MaxACD Administrator Manual 203

Step 2: Configure the Primary Server

Next you will configure settings in MaxACD Administrator.

1. Log into MaxACD Administrator on the primary server.

2. Install the Redundancy license.

3. On the Sy

stem tab, choose Redundancy.

Figure 20-4. Redundancy configuration dialog box

4. Check the Enable Redundancy check box.

5. Select Pr

imary as the system role.

6. Enter the IP addresses for the secondary server an

d the Redundancy Moderator that

you installed in the previous step, and click OK.

Step 3: Configure the Secondary Server

Next, you will configure the secondary server.

1. Log into MaxACD Administrator on the secondary server.

2. On the Sy

stem tab, choose Redundancy.

3. Select Se

condary as the system role.

4. Enter the IP address for the primary server.

5. Enter the redundancy key (it must be the same key as on

the primary server) and

click OK.

Step 4: Copy Settings to Secondary Server

In order for redundancy to work, the secondary server must have exactly the same

HMCP and SIPSD settings as the primary server.

1. Log into MaxACD on the primary server.

2. In the Components pane, double-click HMC

P and click Component Configuration.

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Altigen MaxReports Manual de usuario Pagina 213