Altigen MaxReports Manual de usuario descargar pdf (Pagina 246)

Chapter 23: Tools and Applications

236 MaxACD Administrator Manual

Figure 23-10. Import Extensions dialog box

3. In the Import Extensions dialog box, click the Explore button to select a .csv file to

import, and click OK.

All the extension records in the .csv file are added to the Import Extensions list.

4. Check the records you want to import. Click the Se

lect All and Clear All buttons to

select or clear all the check boxes.)

5. Click Im

port.

A progress bar lets you see the progress of the import. When the import is finished

a message lets you know how many extensions were imported, how many

extensions were skipped and how many extensions failed.

6. If an extension already exists, a dialog box pops

up asking if you want to replace the

extension:

Figure 23-11. Confirm replacement prompt

If you overwrite an extension, fields that are not specified in the .csv file are not

overwritten with default values or blank values. For example, if the column

Department is not included in the .csv file, but is configured in the extension that

you overwrote, the Department field is not reset to the default value when the

extension is overwritten.

When the import is finished, a report file ope

ns showing detailed information for

every extension you attempted to import. If some fields are invalid, the system

replaces them with a default value, except for the extension number field.

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Altigen MaxReports Manual de usuario Pagina 246