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Exporting and Importing Extensions

MaxACD Administrator Manual 237

Figure 23-12. Report showing the extension import

The name of the text file is the same as the .csv file, except that the file extension

is .txt.

Importing Extensions from the Active Directory

1. First, back up your system configurations, using AltiGen’s System Data Management

tool (Services > Utilities > System Data Management).

2. Go to Services

> Utilities > Import Extensions from Active Directory.

Figure 23-13. Import from Active Directory dialog box

3. Enter the server path, user name and password.

4. Click the Read A

ctive Directory button.

All user information is displayed in the tab

le. (A record must have either an Ext

Number or First Name or Last Name or Mail Address, otherwise it will not be not

listed in the table.)

5. Select the extensions you want to import. You can use the Se

lect All button, but

only records that have an extension number can be selected. If an extension number

is empty, a warning message appears.

6. You can use the Cle

ar All button to clear all checkmarks.

7. Click Im

port. A progress bar tells you the progress of importing.

8. If an extension already exists in the de

stination list, a dialog box opens.

9. Respond to the question in the dialog box. If you decide

to overwrite the extension,

other fields not in the Active Directory are kept.

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Altigen MaxReports Manual de usuario Pagina 247